Disney Tips

The Guest Relations Hack You Never Knew You Needed

Walt Disney World has come a long way since the start of the 21st century! Between new technology on attractions, the updated Fastpass+ system, and even an app, Disney is continuing to do its part to simplify the vacation experience for its guests. Like most things in life these days, when it comes to Disney most tasks can be done through their My Disney Experience app! Whether it’s booking a Fastpass+, checking current wait times for attractions, or even ordering food from some locations, it can all be done from the palm of your hand. For the few tasks that can’t be handled on the app, there’s Guest Relations.

On the Walt Disney World property there are multiple Guest Relations locations. Each of the four parks have one Guest Relations window on the outside of the park and another Guest Relations office to your left when you enter each park. There’s even a Guest Relations office in Disney Springs!

Why do guests usually visit Guest Relations? Some stop by to get a button for celebrating a birthday or special occasion. Others might pop in to make a dining reservation or learn about a special event going on. Guests may even stop by to compliment a Cast Member! (That’s if they don’t know about leaving a #CastCompliment on Twitter, of course!

For those of us who have been before, we know that Guest Relations is never a quick trip. And once you’re in the groove of your park day, it’s tough to get the motivation to trek back to the front of the park to wait in yet another long line! But what if I told you that there’s now a third in-park Guest Relations spot in Walt Disney World’s most populated park? That’s right, Magic Kingdom has added an ANOTHER Guest Relations location and it’s a game changer in my opinion!

More on Kait Around The Kingdom:   Fun For Everyone

If you’re looking for some low key Disney magic, head over to Liberty Square and you’ll find a Ticket Office right next door to the Hall of Presidents! Guests a welcome to stop by if they are looking to upgrade their tickets or replace a lost one, make dining reservations, take advantage of Disney’s Disability Access Service for someone in their party, and most other Guest Relations services! Despite the Annual Passholder logo on the sign, this Guest Relations venue is open to everyone.

Pro Tip: If you’re picking up your Annual Pass at the Will Call window and would like to get your colored Magic Band instead of waiting to order it online, you can pick one up at this location!

Although this location opened in March of this year, up until my latest trip to Disney last month I never knew it existed! We discovered it when we needed to update my brother Kevin’s Disability Access Service pass. Instead of having to make the trek from new Fantasyland all the way back to the park entrance, one of the Cast Members informed us of the Liberty Square location. (Hello more convenient location and goodbye long lines!) I also stopped by when my dining reservations weren’t updating on the app. A short walk over and immediate service really turned the stressful situation around for me!

When it comes to Disney vacation planning, the more you know the better! Even with Walt Disney World continue to update its services to cater to guests, first timers and seasoned Disney experts alike can never learn enough about this ever-changing resort. So the next time you’re in need of some help in Guest Relations, treat yourself to a stress-free experience at the newest location in Liberty Square!

More on Kait Around The Kingdom:   Three Perks of Finding Your (Disney) Person


When is your next trip to a Disney park?




  • Sarah Jean

    I haven’t been to Disney since I was 7 (and I’m 32 now!) I would love to go back soon!

  • Miss ALK

    I definitely didn’t know about this! You know so much about Disney girl!!!

    xoxo A

  • I did not know about this!! Thanks for sharing this. I need to head back to Disney for sure

  • Lauren Falardeau Pariseau

    Thank you for sharing this! We might be hitting up a park and/or staying there while we are in Orlando next week for a quick few days. I’m stressed out just thinking about winging this!

  • Oh this is great to know! Not sure when I’ll be headed to Disney but hopefully soon.

  • Colleen Carrigan Fickle

    Great Information! Will utilize this hack on my next trip! Thank you!

  • Definitely will have to remember this!

  • Nichole

    Great info. Definitely would love to go! I’m a child at heart. Seems like such a dream to visit!

  • Melody Angel Butler

    I recently came back from Tokyo Disney and my next Disney trip is hopefully WDW. I love being prepared so this is definitely a big help!

  • This is great information! I need to plan my next Disney trip soon.

  • Thena Reading-Franssen

    I need to plan my first trip to Disney!!! I’ve never been and I’m missing out!

  • Good to know! I’ll keep this in mind for my next Disney trip!


  • McKennableu

    Great info! Thanks for the inside scoop. Going to share your post with my family.

  • That’s so good to know for when we go to Disney in a few months!

  • I’ll have to keep this in mind!
    xo, Lily
    Beauty With Lily

  • Anna Hubbard

    It’s good to know that these exist!

  • Kelsie Kleinmeyer

    This is so awesome! I definitely don’t like having to stop in the middle of my theme park groove, so this is such a helpful option!

  • This is great! I’ll need to know this the next time I go to Disney 🙂

  • My older sister has disabilities and I didn’t realize that they still offered some of those disability services- I went and read your other blog post regarding it- so informative! Thanks!