Fun For Everyone
There aren’t many places in life quite like Walt Disney World! Aside from being the Happiest Place on Earth, for me Disney Parks set themselves apart by going above and beyond to make sure that they are fun for everyone. To those who live without a handicap or disability this may not seem very apparent, but as a sibling of someone with disabilities I find this quality to be so valuable.
My brother Kevin is able to escape from reality and enter a state of pure joy every time we visit Walt Disney World! In the parks, the world is his oyster. Though Kevin is epileptic and has other setbacks due to a childhood brain injury, he is able to do whatever he pleases with no setbacks when he visits! How is this possible? Disney’s Disability Access Service!
Disney’s Disability Access Service is a program specifically guests with disabilities that may hinder them from being able to wait in long lines. This is a game changer for guest parties that include someone with physical or mental disabilities that may keep them from being able to make the most of their time at Disney.
How can my party participate in the Disability Access Service?
When you enter the park on the first day of your trip, head straight to Guest Services which is usually located at the front on the park. An attendant in Guest Services should be able to get your set up!
Are we eligible for the Disability Access Service?
The best way to learn about your options is to talk with a Cast Member. While in Guest Services, be sure to explain your situation in full detail so all of your needs are accounted for. Disney’s Guest Services works to assess each guest’s needs individually, so they will provide you with solutions even if you aren’t eligible for the Disability Access Service. An important thing to remember is that the Disability Access Service is geared towards those who cannot wait in a conventional queue environment for a long period of time, so those with only physical disabilities such as a wheelchair or scooter may not be eligible.
We’re eligible! What happens now?
Once you’re confirmed to be eligible, the service will be added to your account. This usually requires a photo to be taken for the system for verification purposes! One of the perks of this service is that your party gets to enjoy the benefits right along with you. Guest Services will ask for the number of members in your party for that trip and make note of that number for your account. All of the party’s Magic Bands or park tickets will be scanned at Guest Services for future convenience on your trip! Important Tip: You MUST have all members of your party present when you set up this service for your trip. Anyone who isn’t present will not be linked.
How it works
Disability Access Service can be used for any Disney attractions that have the FastPass+ option. Choose an attraction that your party would like to ride. Visit the Cast Member located at the FastPass+ line for that attraction. Get the park ticket or MagicBand of the guest with the Disability Access Service scanned by the Cast Member and they will give you a come back time for the attraction. Until this Disability Access Service FastPass is used, your party will not be able to get another. When it comes time to use your Disability Access Service FastPass, revisit the FastPass+ line and use the FastPass on each guest’s ticket! The Disability Access Service guest will be required to scan first, but all following guests in the party will scan through after them.
It’s important to note that your Disability Access Service pass is valid for 60 days. So if you’re an annual passholder like my brother, you’ll have to revisit Guest Services again if your next trip falls out of that time frame. If you were previously eligible for this service, chances are that you will be again!
Like most things at Disney Parks, this program is constantly evolving to continue to improve the experience for those guests who need it. To stay up to date be sure to check with Guest Services when you’re visiting the park!
If you or someone you know would benefit from the Disability Access Service, inform them of this program! Believe it or not, our family only found out about this program a few years ago. Since learning about this system, our trips have only gotten better for my brother! He’s able to do everything he wants to with no added stress.
What I love most about this service is how inclusive it is. I think that it goes right along with Walt’s original idea for Disney Parks: A place where everyone can enjoy time together! With programs like the Disability Access Service, Disney is able to stay true to it’s original principles.